Privacy Policy
We would like to assure you that ensuring the right to the protection of personal data is a basic commitment of Arhitectura pentru copii.ro, in this regard we will dedicate all the necessary resources and efforts to process your data in full accordance with Regulation (EU) 2016/679 (the "General Data Protection Regulation" or "GDPR"), as well as with any other legislation applicable on the territory of Romania.
Because we want to be as transparent as possible, we have prepared this document through which we want to inform you about how we collect, use, transfer and protect your personal data when you interact with us regarding the products and services offered.
We reserve the right to update and modify this Privacy Policy periodically to reflect any changes in the way we process your data or any changes in legal requirements. In the event of any such changes, we will post the modified version of the Privacy Policy on our website.
ARHITECTURA PENTRU COPII is the trade name of VIGAS SRL, a legal entity of Romanian nationality, having its registered office in Bacau County, Bacau City, 2D Lucretiu Patrascanu Street, with serial number in the Trade Register J04/1349/1991, unique fiscal registration code 2815205.
For the purposes of data protection legislation, we are the controller when we process your personal data.
For any information regarding the processing of personal data, please contact the Arhitectura pentru copii.ro data protection officer at the e-mail address web@arhitecturapentrucopii.ro. We collect your personal data directly from you, so you have control over the type of information provided.
When you create an Arhitectura pentru copii account, you send us: your email address, first and last name;
On the (My Account) page of the Arhitectura pentru copii platform, you have the possibility to add additional information or modify the saved data in any way.
When you place an order, you provide us with information such as: the desired product, first and last name, delivery address, billing details, payment method, phone number, bank card details, etc. necessary for the order completion process.
We may also collect and subsequently process certain information regarding your behavior during your visit to Architecture for Children, in order to personalize your online experience and provide you with offers tailored to your needs.
On our website we may store and collect information in cookies and similar technologies, as Cookie policy.
We do not collect or otherwise process sensitive data, included in the General Data Protection Regulation as special categories of personal data. We do not wish to collect or process data from minors under the age of 16.
We will use personal data for the following purposes:
For providing Architecture for Children services to your advantage.
This purpose may also include the following:
Creating and managing the account within the Arhitectura pentru copii platform;
Order processing, including taking, validating, shipping and invoicing them;
Resolving cancellations or problems of any kind relating to an order, goods or services purchased;
Returning products according to legal provisions;
Refund of the value of the products according to legal provisions;
Providing support services, including providing answers to questions regarding orders or Architecture for Children goods and services.
The processing of personal data for these purposes is very often necessary for the purchase of a product from the Architecture for Children platform. Also, certain processing is required by applicable legislation (tax and accounting legislation).
We want to offer you the best online shopping experience. In this regard, we may collect and use certain information about your shopping behavior, we may invite you to complete satisfaction surveys following the completion of an order, or we may conduct market research, directly or with the help of collaborators.
We want to keep you informed about the best offers for the products/services that interest you. Therefore, we may send you any type of message (example: e-mail/SMS/telephone/mobile push/webpush/etc.) containing general and thematic information, information about products similar or complementary to those you have purchased, information about offers or promotions, information about products added to the “Account/My Cart” section or the “Account/Favorites” section or that you have shown interest in purchasing, as well as other commercial communications such as research and opinion polls, and we may display personalized recommendations on the website. In order to provide you with information of interest, we may use certain data regarding your purchasing behavior (example: products viewed/added to wishlist/purchased). We always ensure that these processing operations are carried out in compliance with your rights and freedoms and that decisions made based on them do not legally affect you.
In most cases, marketing communications will be made with your consent. You can change your mind and withdraw your consent at any time by:
- Changing your customer account settings;
- Accessing the unsubscribe link displayed within the messages you receive from us;
- Contacting Arhitectura pentru copii using the contact details described above
We may also base our marketing activities on our legitimate interest to promote and develop our business. In any situation where we use information about you for our own interest, we take care and take all necessary measures to ensure that your rights and freedoms are not affected. You may at any time, by the means described above, request us to stop processing your personal data for marketing purposes.
There are situations where we will use or share information to protect our rights and business. These may include:
- Measures to protect the website and users of the Architecture for Children platform from cyber attacks:
- Measures to prevent and detect fraud attempts, including the transmission of information to the competent public authorities;
- Measures to manage various other risks.
The general basis for these types of processing is the legitimate interest of defending our commercial activity, ensuring that all measures we take guarantee a balance between our interests and your rights and freedoms.
Also, in certain cases we base our processing on legal provisions such as the obligation to ensure the security of goods and valuables provided for by the legislation in force.
In general, we will store your personal data for as long as you have an account on the Arhitectura pentru copii platform. You may at any time request that we delete certain information or close your account and we will comply with these requests, subject to the retention of certain information including after the account is closed, in situations where applicable law or our legitimate interests require it.
We may transmit or provide access to certain personal data to the following categories of collaborators:
- courier service providers;
- payment/banking service providers;
- marketing service providers:
- IT service providers;
Also, in the event of a legal obligation or if necessary to defend a legitimate interest, we may disclose certain personal data to public authorities.
We ensure that access to your data by other private legal entities is carried out in accordance with the legal provisions regarding data protection and confidentiality of information, based on the contracts concluded with them.
We currently store and process your personal data on the territory of Romania.
We may transfer certain of your personal data to entities located in the European Union or outside the Union, including in countries that the European Commission has not recognized as having an adequate level of protection for personal data.
We will always take steps to ensure that any international transfer of personal data is carefully managed to protect your rights and interests. Transfers to service providers and other third parties will always be protected by contractual commitments.
We are committed to ensuring the security of personal data by implementing appropriate technical and organizational measures, according to standards.
The transmission of personal data is done using state-of-the-art encryption algorithms and we store it on secure servers.
We use the services of the payment processor mobilpay to make payments. Any payment information is encrypted.
Despite the measures taken to protect data, we draw your attention to the fact that the transmission of information over the Internet or other public networks is not completely secure, there is a risk that data may be seen and used by unauthorized third parties. We cannot be responsible for such vulnerabilities of systems that are not under our control.
The general data protection regulation recognizes a number of rights in relation to personal data. You can request access to your data, the correction of any mistakes in our files and/or you can object to their processing. You can also exercise your right to complain to the competent supervisory authority or to go to court. As the case may be, you can also benefit from the right to request the deletion of personal data, the right to restrict data processing and the right to data portability.
To exercise your rights, you can contact us using the contact details provided above.
We take the confidentiality of all records containing personal data seriously. For this reason, please submit your requests regarding such records to us using the email address associated with your Arhitectura pentru copii account.
otherwise we reserve the right to verify your identity by requesting additional information aimed at confirming your identity.
We aim to respond to any valid requests within a maximum of one month, unless this is particularly complicated.
We do not have to comply with a request if it would adversely affect the rights and freedoms of other data subjects.
You can ask for:
- to confirm whether we are processing your personal data;
- to provide you with a copy of this data;
- to provide you with other information about your personal data, such as what data we have, what we use it for, to whom we disclose it, whether we transfer it abroad and how we protect it, how long we keep it, what rights you have, how you can make a complaint, where we obtained your data, to the extent that the information has not already been provided to you in this information.
- you can ask us to amend or complete inaccurate or incomplete personal data.
- you can ask us to delete your personal data, but only if:
- it is no longer necessary for the purposes for which it was collected;
- you have withdrawn your consent (if the data processing was based on consent);
- you exercise a legal right to object;
- it has been processed unlawfully;
- we are subject to a legal obligation to do so.
We are not obliged to comply with the request to delete personal data if the data processing is necessary:
- for compliance with a legal obligation;
- for the establishment, exercise or defense of legal claims.
- There are certain circumstances in which we are not required to comply with a request to erase your data.
Before exercising this right, you can download from your Arhitectura pentru copii account and save all documents related to orders placed with Arhitectura pentru copii, regardless of whether the billing was made to you or to another natural or legal person (such as: invoices, warranty certificates). If you do not do this before exercising your right to deletion, you will lose all these documents and Arhitectura pentru copii will be unable to make them available to you, as the case may be, because the process of deleting data, respectively the Arhitectura pentru copii account, with all data and documents is an irreversible process.
You can ask us to restrict the processing of personal data only if:
- their accuracy is contested (see the amendment section), to allow us to verify their accuracy;
- the processing is unlawful, but you do not want the data to be erased;
they are no longer necessary for the purposes for which they were collected, but you need them to establish, exercise or defend legal claims; - you have exercised your right to object and the verification of whether our rights prevail is ongoing.
We may continue to use personal data following a restriction request if:
- we have your consent;
- to establish, exercise or defend a right in court;
- to protect the rights of Architecture for Children or another natural or legal person.
You may object at any time to the processing of personal data based on our legitimate interest, if you consider that your rights and freedoms prevail over this interest.
Also, you can object at any time to the processing for direct marketing purposes (including the creation of profiles), without invoking any reason.
You have the right to lodge a complaint with the supervisory authority regarding the processing of your personal data. The contact details of the supervisory authority for data protection in Romania are as follows:
National Supervisory Authority for Personal Data Processing
B-dul G-ral. Gheorghe Magheru no. 28-30, Sector 1, postal code 010336, Bucharest, Romania
Phone: +40.318.059.211 or +40.318.059.212;
Email:anspdcp@dataprotection.ro
Without prejudice to your right to contact the supervisory authority at any time, please contact us in advance, and we promise that we will make every effort to resolve any issue amicably.
